2012 Speakers include:

6 Interactive Workshops:

  • Back to basics: optimising your business process to achieve Lean and 6 Sigma success
  • Laying the foundation to achieving process excellence sustainability
  • Devising a turn-around strategy for unsuccessful BPE projects

6 Interactive Workshops:

  • Eliminating waste from your process
  • Creating a customer-centric outcome with the ‘outside in’ approach
  • Process as part of enterprise architecture & applying process excellence principles in IT

Achieving the 'Triple Crown' – increasing revenue, improving the customer experience and reducing costs

In order to become a truly world-class organisation, companies are moving towards a more integrated approach involving people, processes and technology to drive the sustainability of process excellence optimization throughout the business. Why then is it increasingly becoming a challenge for departments tasked with implementing process excellence to successfully implement the change? There are a number of “road blocks” facing process excellence professionals. These challenges range from measurability, sustainability, finding the best fit model to suit unique organisational needs, overcoming perceptions and innate resistance to change.

Key topics to be discussed at Process
Excellence Week Africa

  • Strategic process excellence implementation and deployment through effective change management to ensure continuity and return on investment
  • Creating a continuous improvement culture to deliver business benefits and ensure process progression
  • Translate the benefits of BPE into measurable – increased revenue, improved customer experience and cost reduction
  • Establishing a centre of excellence to foster sustainability in BPE
  • Process innovation and the enabling technologies to achieve integration and value
  • Creating value based processes and overcoming failure through process redesign

Process Excellence Week Africa is the leading platform where the Process Community shapes their future if you want to:

  • Drive profitability and cut down on cost
  • Ensure the sustainability of your processes
  • Transform your organization to achieve its maximum potential
  • Benchmark with the most forward thinking organisations in Africa
  • Discover the best fit models for your company

Ensure that you and your team are at the Process Excellence Week Africa 2012

This event will be attended by:

VP’s and Heads of:
  • Managing Directors
  • General Managers
  • Chief Financial Officers
  • Financial Directors
  • Manufacturing Heads
  • Operation Directors
  • Engineers of Manufacturing
  • Operations
  • Business Excellence
  • Continuous Improvement
  • Six Sigma: Black Belt
  • Green belt
  • Lean Six Sigma
  • Lean
  • Deployment
  • Strategy
  • Quality
  • Process
  • Process Design
  • Manufacturing

From Industrial Manufacturing, Oil & Gas, Mining, Finance, Telecoms, Utilities, Pharmaceutical, Transport, IT & Government

Hear what previous attendees have said about IQPC’s Process Excellence conferences:

IQPC process excellence conferences and workshops are a boon to al business excellence professionals. I have attended both of their MENA conferences and it’s noteworthy to mention that IQPC events are professionally organized. They source in experienced and talented speakers/ leaders in their conferences to share insights form a wide range of industries. The organized networking opportunity during their conferences is a huge value addition and I am pleased to have attended both their MENA conferences. If you want to be a well informed leader in your market, BE THERE…
Assistant Business Excellence Manager, Burj Al Arab - Jumeirah
A very well thought through initiative covering the niche market and providing a platform to meet and understand industry peers and evolvement strategies. The conference producing teams seemed to know the tricks of the trade and made the forum eventful.
Manager, Gulf Bank, Kuwait
A wonderful opportunity to interact with like-minded business process professionals and leverage the collective experience and successes of South Africa’s top companies.
Consultant, UCS Solutions, South Africa
All speakers gave different ideas and were extremely helpful in terms of understanding ways in which processes can be improved.
Black Belt, Afrox
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